Privacy Policy

Effective Date: July 26, 2025

At 1st Call Construction, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.1stcallmn.com (the "Site"), interact with our services, or contact us. By using the Site, you agree to the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect personal information from you in various ways, including when you visit our Site, fill out a contact form, request a quote, or communicate with us. The types of information we collect may include:

Personal Identifiable Information (PII): Such as your name, email address, phone number, mailing address, and any other details you provide when submitting a contact form, requesting services (e.g., home remodeling, roofing, siding, or emergency restoration), or inquiring about our portfolio.
Non-Personal Information: Such as browser type, IP address, device information, pages visited, time spent on the Site, and referring website. This is collected automatically through cookies and similar technologies.
Service-Related Information: Details about your project, such as property address or descriptions of construction needs, which may be provided via forms or emails.

We do not collect sensitive personal information (e.g., financial data, health information) unless specifically required for insurance claims assistance, in which case it will be handled with additional care.

2. How We Collect Information

Directly from You: Through contact forms on our Site (e.g., on the Service Details page), email inquiries, phone calls, or in-person interactions.
Automatically: Using cookies, web beacons, and server logs to track usage patterns and improve Site functionality. We may use third-party analytics tools like Google Analytics to collect anonymous usage data.
From Third Parties: If you interact with our social media pages (e.g., Facebook, Twitter, LinkedIn, Instagram) or if we receive referrals.

3. Use of Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, provide quotes, schedule consultations, and deliver our construction services (e.g., interior/exterior remodeling, roofing, siding, emergency restoration).
To communicate with you about your projects, updates, promotions, or newsletters (if you opt-in).
To assist with insurance claims for disaster restoration services.
To improve our Site and services, analyze trends, and prevent fraud.
To comply with legal obligations, such as record-keeping for business purposes.

We will not use your information for purposes other than those described unless we obtain your consent or as required by law.

4. Sharing of Your Information

We may share your information in the following circumstances:

With Service Providers: Third-party vendors who assist us with website hosting, email services, analytics, or payment processing (if applicable). These providers are contractually obligated to protect your data.
For Business Purposes: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
With Your Consent: For any other purpose with your explicit permission.

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our Site may use cookies to enhance user experience, remember preferences, and track Site usage. You can manage cookie preferences through your browser settings. Note that disabling cookies may limit Site functionality.

We may also use pixels or similar tools from third parties (e.g., Google) for advertising and analytics.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse, including encryption where appropriate and secure servers. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

Access and Update: You may request access to or correction of your personal information by contacting us.
Opt-Out: You can unsubscribe from marketing emails at any time via the link in the email or by contacting us.
Do Not Track: We do not currently respond to "Do Not Track" signals from browsers.
California Residents: If applicable under CCPA/CPRA, you have rights to know, delete, or opt-out of the sale of your data (though we do not sell data).
Children’s Privacy: Our Site is not intended for children under 13. We do not knowingly collect information from minors.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

1st Call Construction
102 Lake Street E. Suite E
Cologne, MN 55322
Phone: 952.463.8606
Email: sean@1stcallexteriors.com